Privacy Policy
Effective Date: July 24, 2026
Welcome to DireOnline (“DireOnline,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, https://direonline.com/, and our services.
By using DireOnline, you agree to the practices described in this Privacy Policy.
1. Who We Are
DireOnline is an online classified marketplace serving Dire Dawa, Ethiopia, where users can buy, sell, rent, and advertise products and services.
Website: https://direonline.com/
Email: admin@direonline.com
Phone: +251 967 052 982
Address: Kebele 07, Dire Dawa, Ethiopia
2. Information We Collect
We may collect the following information when you use our platform:
Personal Information
- Full name
- Username
- Email address
- Phone number
- Password (stored in encrypted form)
- Profile photo (optional)
- City and location information
Advertisement Information
When posting advertisements, we may collect:
- Listing title
- Description
- Category
- Photos and videos
- Price
- Location
- Contact information provided in the listing
Technical Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Date and time of access
- Pages visited
- Cookies and similar technologies
3. How We Use Your Information
We use your information to:
- Create and manage your account.
- Publish and manage advertisements.
- Provide customer support.
- Improve website performance and user experience.
- Prevent fraud and unauthorized activity.
- Send important account notifications.
- Respond to inquiries and support requests.
- Comply with legal obligations.
We do not sell your personal information to third parties.
4. Cookies
DireOnline uses cookies and similar technologies to:
- Keep you signed in.
- Remember your preferences.
- Improve website functionality.
- Analyze website traffic.
- Enhance security.
You can disable cookies through your browser settings, although some features of the website may not function properly.
5. Sharing Your Information
We may share your information only when necessary:
- With trusted service providers who help operate our website.
- When required by law or legal authorities.
- To investigate fraud or protect the rights and safety of DireOnline or its users.
- During a business transfer such as a merger or acquisition, where permitted by law.
We do not sell or rent your personal information to advertisers or unrelated third parties.
6. Public Information
Information you include in your advertisements may be visible to other users, including:
- Listing title
- Description
- Photos
- Price
- General location
- Contact information that you choose to display
Please avoid including sensitive personal information in public listings.
7. Data Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure.
While we strive to maintain a secure platform, no online service can guarantee absolute security. Users are encouraged to protect their account credentials and use strong passwords.
8. Account Responsibility
You are responsible for:
- Keeping your password confidential.
- Maintaining the security of your account.
- Reporting any unauthorized access immediately.
- Ensuring the information you provide is accurate.
9. Third-Party Services
DireOnline may use trusted third-party services to support website functionality, including:
- Website hosting providers
- Analytics services
- Security services
- Payment providers (if applicable)
- Email delivery services
These providers may process information only as necessary to provide their services.
10. External Links
Our website may contain links to third-party websites. DireOnline is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
11. Children’s Privacy
DireOnline is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been provided, we will take reasonable steps to remove it.
12. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Update your account details.
- Request deletion of your account and personal data, subject to legal obligations.
- Contact us regarding privacy concerns.
13. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services.
- Comply with legal requirements.
- Resolve disputes.
- Enforce our agreements.
- Maintain platform security.
When information is no longer required, it will be securely deleted or anonymized where appropriate.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be posted on this page with a revised effective date. Continued use of DireOnline after changes are posted constitutes acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
DireOnline
Website: https://direonline.com/
Email: admin@direonline.com
Phone: +251 967 052 982
Address: Kebele 07, Dire Dawa, Ethiopia
Your Privacy Matters
DireOnline is committed to protecting your privacy and maintaining a safe, secure, and trustworthy marketplace for buying, selling, renting, and advertising services in Dire Dawa and throughout Ethiopia. We appreciate your trust and are dedicated to handling your information responsibly.